Shipping Policy
Last Updated: January 2026
At Prime Foundry LLC, we specialize in high-efficiency digital consulting. To ensure you receive your business intelligence as quickly as possible, we utilize the following delivery standards:
1. Digital Delivery (Primary)
Most of our products, including the Credit Building Plans, Business Plan Templates, and Legal Entity Guides, are delivered digitally.
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Delivery Time: Upon successful payment, you will receive an automated email containing a secure download link or access to your client portal within 5 to 60 minutes.
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Format: Digital documents are typically delivered in PDF, DOCX, or via interactive platforms like Notion or Google Workspace.
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Missing Downloads: If you do not receive your digital product within two hours, please check your "Spam" folder before contacting [Email Address] for manual fulfillment.
2. Custom Consulting & Bespoke Reports
For custom-drafted items such as Bespoke Business Plans or Quarterly Credit Audits:
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Timeline: These items are delivered according to the timeline specified in your individual Service Agreement (typically 5–10 business days).
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Delivery Method: Final versions are delivered via secure, encrypted email or uploaded directly to your password-protected Client Vault.
3. Physical Documents (Optional)
While we strive for a paperless environment, if you specifically request a high-quality physical "hard copy" of your Business Plan or Entity Folder:
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Processing Time: Physical printing and binding require 2–3 business days prior to shipment.
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Carrier: We ship via FedEx or UPS to ensure reliable tracking and delivery to professional business addresses.
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Shipping Rates: Flat-rate shipping fees apply and will be calculated at checkout.
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P.O. Boxes: We do not ship physical business documents to P.O. Boxes; a physical commercial or residential address is required for signature delivery.
4. International Delivery
Digital products are available globally. For physical shipments outside of the United States, please contact us for a custom quote. Please note that the Client is responsible for any local customs duties or taxes.
5. Delivery Issues & Address Accuracy
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Digital Errors: As stated in our Terms and Conditions, [Company Name] is not responsible for delivery failures caused by an incorrectly entered email address.
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Physical Tracking: Once a physical package leaves our office, a tracking number will be provided. We are not responsible for delays caused by the carrier or incorrect physical addresses provided by the Client.
6. Contact Information
For questions regarding the status of your order or to request a physical copy of your documents, please reach out to:
Prime Foundry LLC